Who We Are
We are Support Engineers, Service Operators, and Cloud Operations Engineers. Every day we ensure you receive the best possible user experience with Clarity. While the Support team takes care of tickets, service requests, and upgrades, our Cloud Operations Engineers make sure that the performance and hosting are adequately sized.
100 SaaS Upgrades per Year
Our expertise in Clarity upgrades comes from more than 100 SaaS upgrades per year.
120 Clarity Environments
We currently operate 120 different Clarity environments and keep them running smoothly.
90% of Very Satisfied Customers
We are here to help and take care of any of your service requests.
Anton
Head of Services
Felix
Cloud Operations Engineer
Olivia
Cloud Operations Engineer
Jonah
Cloud Operations Engineer
Melanie
Service Request Coordinator
Nadine
Service Operator
Dirk
Head of Support
Deepti
Support Engineer
Alexander
Support Engineer
Niharika
Support Engineer
Miriam
Support Engineer
Sunit
Service Operator
Next Maintenance Schedule
The next maintenance window is scheduled on April 18th, 2026. We recommend to not plan any releases during the scheduled maintenance windows, because all maintenance events include some amount of disruption.
